Our Staff

Laura Rivera

HIS Trainee

Laura Rivera is a Hearing Instrument Specialist apprentice. Laura is originally from Fairport, NY and moved to Seabrook, TX in 2006. Laura attended the University of Houston and has a Bachelor’s degree in Communication Sciences and Disorders. She started working at the Baytown clinic in 2024. She has worked in various clinics over the years including La Marque, Galveston, Webster, Pasadena and Kingwood. Laura began working in the hearing industry in 2021 as a newborn hearing screener and was drawn to the profession because she was fascinated by how we hear sound. What Laura loves most about saving hearing lives is the joy that it brings to people. Laura strives to educate people about hearing and to provide the care that she would want her family to receive in her everyday work with patients. Outside of saving hearing lives, Laura loves hobbies such as gardening, reading, and dancing. She has four daughters that she is extremely proud of and spends time outside of work with.

Janice Whitworth

Patient Services Coordinator

I have been in the hearing industry since 2009 and with NewSound since June 2011. I enjoy making people experience their family and friends again in the way of hearing. The smile they give to us when they hear the birds or their grandkids again — that is what makes me love my job. It is so much more than “just a job”, when you can make another person smile and be part of their world again by hearing.

woman with ipad background

Customer Reviews

Absolutely amazing staff there. They went above and beyond to take care of my hearing aid issues even though mine were not purchased from them. I would definitely recommend these people to anyone who needs hearing assistance. Tests, hearing aids etc. I was very pleased with my first visit with...

Carl Gantt, on Google

NewSound Hearing Centers is a great place to get your hearing check they are friendly and try their best to help you I have no complaints.

John Stevens Jr, on Google

I came to get my hearing aids cleaned and checked. It was quick service and friendly.

William Watt, on Google
Patrick Wolf, on Google
Melissa Devillier, on Google

This a choice from my insurance, they handle a certain style! The technician was a professional and did a great hearing test! The advice she recommended was great for my hearing and the device I needed to hear my best.

Joe McCune, on Google

It was great good people

Joyce Hayes, on Google
Lana Gale Pate, on Google

Was so easy and staff was so nice and informative!!

kimberly100363, on Google
Charlotte Fuselier, on Google
Jonell Grace, on Google

Schedule Your Free Consultation

Schedule Now